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Green Motion car rental Alajuela International Airport Costa Rica

Alajuela International Airport

Green Motion car hire at Alajuela International Airport (also known as Juan Santamaria International Airport) is quick and easy to locate.

Our car hire branch is conveniently based a few minutes from the main airport terminal.

Green Motion Alajuela Airport is located across from Hampton Inn Hotel. On arrival, at the Arrival's exit a Green Motion staff member will be waiting for you holding a sign with your name.

Should you require any assistance, please call Green Motion Alajuela Airport on (506) 2105-34-00 / (506) 2105-34-66.

To make a car hire booking at Alajuela International Airport (Juan Santamaria International Airport) in Costa Rica, simply click on the 'get a quote now' button to enjoy our great service and competitive car hire deals while you do your bit for the environment. 

Contact Alajuela International Airport

Office is located across
from the Hampton Inn Hotel

Opening hours

  • Sunday: 06:00 to 22:00
  • Monday: 06:00 to 22:00
  • Tuesday: 06:00 to 22:00
  • Wednesday: 06:00 to 22:00
  • Thursday: 06:00 to 22:00
  • Friday: 06:00 to 22:00
  • Saturday: 06:00 to 22:00
  • Bank Holiday: 06:00 to 22:00

Further information to help with your car rental from Alajuela International Airport (Juan Santamaria International Airport)

After you’ve safely landed in Costa Rica and collected your hire car from Green Motion Alajuela International Airport, we know that you will be eager to get your car on the road and explore the beautiful city of Alajuela.

If you are unfamiliar with driving in Costa Rica, it is important to remember that you must drive on the right hand side of the road. We also recommend that you consider hiring a GPS (SatNav) to ensure that you arrive safely and quickly at your destination.

Enjoy your car hire in Alajuela

If this is your first time driving a car in Costa Rica, our advice is to stay calm and take your time. As already mentioned, remember to drive on the right and we’d also recommend for your own peace of mind to consider hiring a GPS to ensure you can navigate around Liberia with relative ease (ask at the rental counter for details).

There are a number of toll roads around Costa Rica, so remember to keep spare change with you – some toll roads only charge one way however some will also charge for your return journey.

While the primary roads are paved, please be aware that you will also come across many potholes that are caused by the rainy season, especially on the more rural roads.

When travelling on the motorways, the speed limit is 90 km/h. The speed limit in built-up areas is 40 km/h and 25 km/h near schools. For your own safety it is important that you obey the local traffic and speed restrictions.

Should you require any assistance while in Alajuela, Costa Rican emergency services can be contacted by calling 911 for police, firefighters and medical services.

For further advice and information on renting a car at Alajuela International Airport and enjoying the best offers and discounts we have on offer, remember to get a car rental quote from Alternatively you can contact Green Motion's Central Reservation team by calling +44 (0) 2071864000 or by calling Alajuela International Airport directly on (506) 2441-1411.

Green Motion Alajuela International Airport are looking forward to meeting your car hire needs in Costa Rica.

To receive offers and discounts for Green Motion International locations, sign up to our newsletter here: and enter your email address at the bottom of the page.

For any assistance please contact Central Reservations on +44 (0) 2071864000 or

​How can I contact Green Motion Alajuela International Airport?

You can contact Green Motion Alajuela International Airport by phone on (506) 2441 1411 or by email on

How do I get to the rental location when arriving at Alajuela International Airport?

Green Motion Alajuela International Airport is located across from Hampton Inn Hotel. On arrival, a Green Motion staff member will be waiting for you at the exit with a sign displaying your name.

​What personal identification do I need to hire a car?

If you book directly through a full list of our terms and conditions can be found by clicking here.

Mandatory documentation will include:

  1. A full driving license (noting that some exclusions do apply)
  2. A valid passport
  3. A valid credit card in the driver’s name (noting that in most cases debit and prepaid cards are not accepted)
  4. A booking voucher from either or alternatively from one of Green Motion’s supplied partners

​Can I check Green Motion’s car hire rates without placing a booking?

Yes, you can enter your booking requirements (location, dates, vehicle type etc.) on our website here and you will be automatically directed to our booking options and rates. However, please be advised that our rates may change.

​Can I select a specific car / van model?

No, Green Motion only guarantees the vehicle category however for an additional fee you can select the make and model by choosing our ‘Guarantee Make and Model’ option during the booking process. 

​Can I book additional extras or equipment?

Yes, you can book additional extras or equipment through our online booking process. You can reserve a child seat, baby seat, additional driver and GPS (SatNav). Some additional options can also be booked at the Green Motion Alajuela International Airport rental branch. These additional options will be pay on arrival. 

​Can I reserve a vehicle and pay for it if I am not the person who will be picking it up and driving it?

There is no restriction on who can pay for the rental however on arrival at the renal station the credit card used for the deposit must be in the name of the main driver. The credit card used for the deposit will not be accepted if it is in the additional driver’s name.  

​Can I make amendments to my booking?

Yes, this is possible. If you booked through our website please contact our reservations team on however there is no guarantee that we will be able to amend your booking but we will try our best to help. 

​Do I need to leave a deposit when renting my car?

Yes, in all cases the main driver will be required to leave a deposit which will be taken by the method of pre-authorisation from the credit card presented. The level of pre-authorisation taken is dependent on the type of insurance purchased and the agreed excess. Typically the level of pre-authorisation required will mirror the level of agreed excess. In the cases where the hirer has selected a zero excess option, a small deposit / pre-authorisation will be required to cover any traffic violations including parking and speeding offences that may occur while the hire vehicle is in the custody of the hirer.

We would ask you to note that all pre-authorisation’s are released on the completion of the hire following a satisfactory review of the vehicle and its condition noting that any damaged caused to the vehicle while out on hire will be subject to cost with the relevant amount being removed from the pre-authorisation.

Typical deposits / pre-authorisations can range from £150 GBP to £1500 GBP dependent on the car type, age and driving experience of the driver and agreed excess.

​Can I reduce my excess?

Green Motion Alajuela International Airport offers their rental customers the opportunity to reduce their excess by purchasing one of our excess reduction packages. Each package provides different benefits ranging from reduction in excess to zero excess. Please ask at the rental counter for more information.

​Which payment and debit cards does Green Motion accept?

In most cases, each Green Motion location will accept most major credit cards including Visa and MasterCard and in some cases, American Express may be accepted.

In relation to debit cards (Visa), these are typically accepted for the payment of rentals but unfortunately we cannot secure a deposit / pre-authorisation using a debit card and as such require a valid credit card for the pre-authorisation of the deposit. In addition we are unable to accept cash either for the payment of the rental or for the security deposit.

We would ask you to note that in the event that we are unable to guarantee funds relating to the security deposit on your credit card we will be unable to rent a vehicle to you.

​How long do I wait for the release of a deposit / pre-authorisation?

Green Motion Alajuela International Airport does not hold the pre-authorisation / deposit in our bank accounts. The pre-authorisation is a block of the agreed amount held against the credit card presented by the issuing bank. As soon as the vehicle has returned and we are happy with the condition of the vehicle, we action a release of the pre-authorisation.

The time taken by the issuing bank to release the pre-authorisation on the credit card varies immensely dependent on the bank and the country of issue. Typically, most pre-authorisations / deposits are released within 5 – 14 days from the return of the rental car.

In the event that you feel a pre-authorisation has not been released with the prescribed time frame it will be necessary for you to make direct contact with the issuing bank as Green Motion Alajuela International Airport has no jurisdiction in this matter.

​What happens if my flight is delayed?

In the event that your flight is delayed, please endeavour to contact Green Motion Alajuela International Airport. In most cases, we monitor inbound flight information and as such we will reserve your car until you arrive for up to 2 hours from the original pick up time. It is important that you make direct contact with the branch if you feel that your delay will exceed 2 hours to avoid us treating the rental as a “no show” and us reselling the rental car.

​What happens if I arrive at the rental office outside office hours?

Green Motion Alajuela International Airport's opening hours are from 06:00 to 22:00. In the event that we receive no notification that your arrival has been delayed there is little we can do to facilitate your rental once the rental office is closed. In the event that we have received contact notifying us of your delay, you will be advised whether or not we can accommodate your late arrival and whether or not it will attract any out of hours or late fees.

​Am I able to return my car before Green Motion Alajuela International Airport opens?

You are not authorised to return your rental vehicle outside office hours unless prior agreement has been made noting that in the event that agreement has been authorised, it is subject to strict terms and conditions. Typically, return of the rental vehicle outside of rental hours is not authorised.

​What do I do if I have a complaint about Green Motion Alajuela International Airport?

Green Motion takes customer service extremely seriously and we want you to get the best out of your car hire experience. In the event of our service has proven unsatisfactory, in the first instance you can contact our location directly at Alternatively if we have been unable to satisfy you, you have the opportunity to take your complaint directly with Green Motion at

Discover Alajuela

Alajuela is a popular city in Costa Rica, famously known as the birthplace of Juan Santamaría of whom the international airport is named after.

The climate in Alajuela is tropical, typical of the Central Valley, and slightly warmer than Costa Rica's capital San José with an average of 23 – 26ºC (73 - 78ºF) almost all year around – it's no wonder that Alajuela has been deemed as containing the best weather in the world!

During your warm stay in Alajuela, we would recommend that you include the following destinations into your travel itinerary:

  1. Spend some time at the Río Celeste which is located in the canton of Guatuso. The river has been formed by the confluence of Quebrada Agria and several rivers in the foothills of the Tenorio Volcano National Park. The river has attracted many from its particularly beautiful colour with hues ranging from turquoise, light blue to a deep blue. According to legend, when God had finished painting the sky he washed his brushes in the Río Celeste.
  2. If you need to escape from the heat, you should visit the Juan Santamaría Cultural Museum, named after the country's national hero, a soldier known for burning down William Walker's army headquarters in 1856, subsequently saving the nation. The museum has a variety of displays, from relics to arts and crafts from Costa Rica's most famous artists.
  3. Keen on horses, hiking, waterfalls and / or volcanoes? There are a number of horseback and hiking tours that guide you around the expanse of Alajuela, exploring rivers, waterfalls, canyons and even volcanoes! If you are not already a nature lover get ready to be converted!

Planning a trip to Alajuela? Remember to connect with us on Facebook and Twitter! #GreenMotion